Refund & Cancellation Policy

Nature of Services

DigiCare Hub provides digital, customized, and service-based offerings, including but not limited to:

• Online advertising setup and management
• Search engine optimization (SEO)
• Social media marketing
• Website optimization and consulting
• Digital marketing audits and strategy services

Because these services are customized and time-based, refund eligibility is limited once work has begun.

Refund Policy

3.1 One-Time & Setup Services

Refund requests must meet both of the following conditions:

• Request submitted within 48 hours of payment
• No work has been started, delivered, or accessed

If work has already begun, the service is considered in progress and no refund will be issued.

3.2 Monthly or Recurring Services

• Clients may cancel future services at any time
• Cancellation applies only to upcoming billing cycles
• Current or already billed periods are non-refundable

Services continue until the end of the active billing period unless otherwise agreed in writing.

Non-Refundable Charges

• Advertising spend paid to third-party platforms (Google, Meta, Microsoft, etc.)
• Services already delivered or in progress
• Custom strategies, audits, reports, or consultations
• Discounted, promotional, or trial-based services
• Third-party software or platform fees

Results Disclaimer

DigiCare Hub does not guarantee:

• Advertising approvals
• Traffic, leads, conversions, or sales
• Specific rankings or ROI
• Account eligibility on advertising platforms

Refunds will not be issued due to performance outcomes, platform enforcement, account suspensions, or third-party policy changes.

Cancellation Procedure

To cancel a service, clients must notify DigiCare Hub by:

• Email: info@digicarehub.us

We recommend providing at least 7 days’ notice before the next billing date to avoid future charges.

Approved Refund Processing

• Refunds are issued to the original payment method
• Processing time: 7–10 business days
• Transaction or processing fees are non-refundable

Payment Disputes & Chargebacks

Clients should contact us first to resolve billing concerns. Chargebacks without prior communication may result in:

• Service suspension or termination
• Loss of future refund eligibility

This does not limit your legal rights under applicable U.S. consumer protection laws.

Policy Modifications

DigiCare Hub may update this policy from time to time. Changes will be posted on this page with a revised effective date.

Contact Information

If you have questions regarding this policy, contact us:

• Email: info@digicarehub.us
• Website: https://digicarehub.us